As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across British Columbia. Our people are passionate about their work and public safety, and we are looking for someone to join our team who shares that same spirit of collaboration and wants to contribute to our vision of safer communities in British Columbia through excellence in public safety communication.

At E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the many communities that we proudly serve.

As a result of ongoing growth, we are seeking a dynamic and talented Senior IT Business Analyst to join our team. In this role, you will be responsible for conducting thorough analyses of business requirements and translating them into technical specifications, using a structured business analysis approach for each initiative. You will work closely with key stakeholders to identify business needs and gather detailed requirements, develop project plans, analyze as-is and to-be states, prepare a variety of documentation and providing on-going support for services, programs and enterprise applications.

With a focus on relationship management, you will work in close collaboration with key stakeholders and partners, managing interactions with various groups whilst problem solving numerous issues at the same time.

We are looking for someone with an analytical mindset who can determine business and technical requirements, define solutions, identify and recommend process improvements to enhance efficiency and effectiveness.

Are you:

• A motivated and versatile individual who acts with integrity and has a passion to make a difference?
• A professional Senior Business Analyst with demonstrated competencies executing with IIBA and/or PMI BA methodologies to deliver results?
• An excellent communicator with considerable experience building relationships and presenting to a variety of audiences?
• An expert with business process modelling and experience implementing and supporting mission critical solutions?

What you will need:

• Completion of a university degree or diploma in computer science, engineering or business with a technology focus, plus sound related experience, or an equivalent combination of training and experience
• Certificate in business analysis from the IIBA or PMI Professional in Business Analysis (PMI-PBA) will be considered a definite asset
• 7 years’ experience in an IT Business Analyst or similar role
• Certification in ITIL or similar service delivery framework is preferred
• Required Police Security Clearance applicable to the position must be acquired and maintained

What we offer:

• Meaningful work - work with a sense of purpose, supporting the public and first-responders
• Competitive salary - with the opportunity for increases
• Generous vacation plan
• Earned Time Off - eligibility to participate in our Accumulated Time-Off Program
• Comprehensive extended health and dental benefits
• Employee Savings Plan - employer matched contributions to a savings account
• Pension - we are members of the Municipal Pension Plan, a defined benefits plan
• Career development - we are supportive in developing your skills while pursuing your career at E-Comm

Security Requirements:

• As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm. The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is 3-5 years.
• To qualify for this process, a candidate may either be a Canadian Permanent Resident [PR] or Canadian Citizens. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.

Job details:

• Number of positions: Minimum of One (1)
• Job status: Regular Full-Time
• Hours of work: Monday to Friday, 40 hours per week
• Wage/Salary: PG 26 | $42.59 to $50.35 hourly; $88,594.58 to $104,736.19 annually (2022 rates)
• Employee Group: CUPE, Local 8911
• Department: Technology Services
• Location: Business & Technology Centre, Burnaby
• CLOSING DATE FOR APPLICATIONS: Role will remain open until filled

E-Comm 911 has a Covid vaccination policy that is currently suspended. However, should the policy be reinstated in the future, it will be a requirement for all current and future employees.

We are committed to accommodating persons with disabilities during the recruitment process and we will provide reasonable accommodations as requested. If you require assistance or accommodation due to a disability please email talent@ecomm911.ca.