Medical Clinic Receptionist Needed In Busy Sports Clinic

We are seeking a reliable, responsible, detail oriented, Front Desk Receptionist and Office Administrator with amazing interpersonal skills for our busy clinic located in Milton, Ontario.

Successful candidate must be willing to work a mix of daytime shifts as well a minimum of 3 evenings shifts (2:30pm-8pm) for a total of approximately 30-35 hours a week. Select Saturday shifts (9:30am-6pm) may apply as well.

Responsibilities:

• Receptionist duties such as greeting and scheduling appointments for patients
• Facilitate an excellent level of customer service by interacting with patients and staff
• Educate patients on the benefits of our services and differences between modalities
• Respond to telephone and email inquiries promptly
• Organize and manage patient intake documents for electronic filing
• Maintain clinic cleanliness and organize laundry
• Open and close the clinic to ensure the space is secured
• Manage client files as appropriate
• Interact with insurance providers and referring medical offices for submission of treatment notes and diagnostic reports (including coordination of client release of records requests)

Requirements:

• Office administration training required
• Kinesiology background an asset
• Experience working within a multidisciplinary clinic
• Attendance, punctuality and reliability are mandatory
• Demonstrated accuracy and attention to detail in a fast-paced environment.
• Strong ability to multi-task, effective time management is critical
• Above average organizational, interpersonal, customer service skills and experience
• Able to work in a team environment.
• Excellent written, verbal and electronic communication skills.
• Must be highly proficient in MS Office (Word, Excel, Outlook)
• Ability to cover other receptionist shifts as necessary due to vacation, sickness, etc

Please note: this is a permanent, full-time position. Please no summer students.

Job Type: Full-time

Salary: $18.00-$20.00 per hour

Benefits:

• Casual dress
• Flexible schedule
• On-site parking

Application question(s):

• Are you available to work select evenings (2:30pm-8pm) and Saturdays (9:30am-6pm)?
• Are you able to work between 30-35 hours a week?

Experience:

• customer service: 2 years (preferred)

Licence/Certification:

• Office Administration Certificate (preferred)

Work Location: In person

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